Form Consolidation – The form monitors answers provided and instantly turns questions on or off, preventing the user from answering questions that are not applicable to their case. Whole pages and sections of a form can be hidden from the user, streamlining the form to minimise errors, improve efficiency and enhance user experience.
Help information – just like a paper form, eForms can contain help information throughout. Sparing use of colours and bold fonts draw the user’s attention.
Potentially difficult form questions can be supported with intelligent form-level help:
– Guidance messages can appear on screen
– Help can appear as a popup message when clicking on a help icon beside the field
– A window, containing page specific help information can be opened alongside the form